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Privacy Policy

This privacy policy discloses the privacy practices for South Coast Shuttle. This privacy policy applies solely to information collected by this web site and addresses:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

  Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent, or voluntarily provide this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

We will never display, share or sell customer's personal information that is provided for account creation and shuttle booking reservations.

We require a primary contact's information for reservation confirmation and further communications (i.e. the primary web site account holder). This information is permanently saved in the South Coast Shuttle system. For pre-screening clearance at US Customs, each passenger's full name, date of birth, and passport number is required. This information is not saved and is only used for the duration and purpose of the individual reservation process.

We will use your data anonymously for internal statistics and analysis for the sole purposes of improving our services and monitoring the health and efficiency of the web site. Additionally, we utilize Google Analytics to anonymously track such things as site page usage, geographic statistics, and other non-personal environmental details to help us analyze and improve our services.

We may contact you via email in the future to notify of any data-related information or changes to this privacy policy that directly affect your services.

  Your Access to and Control Over Information

You can do the following at any time by contacting us via email or through your account login:

  • View/change your contact data details.
  • Express any concerns you may have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline.

Wherever we collect sensitive information (such as e-mail addresses, credit card data, passport number, etc.), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the page address URL.

Only employees who need the information to perform a specific job (e.g. billing, customer service, etc.) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


In order to use certain services on this web site, a user must first complete the registration form. During registration a user is required to give certain information. This information is used to contact you about the products/services on our site in which you have expressed interest.

  Financial Transactions

For service purchases and donations, you must provide contact information and financial information. Financial services are provided by PayPal and all relevant data is collected, maintained, and protected by secure PayPal services. Personal contact information (i.e. non-financial) is collected by the web site only for the purpose of issue resolution or transaction confirmation and to maintain account information used for internal purposes only.


We use "cookies" on this site for specific purposes that are anonymous or hold value only for the duration of your visit. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and temporarily store information relevant to your current visit.


This web site may contain links to other sites. We are not responsible for the content or privacy practices of external sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Our Privacy Policy may change from time to time. All updates will be posted on this page.